tdaje Terms & Conditions

Introduction and Acceptance of Terms

These Terms & Conditions apply to all users of the tdaje website and all associated services, including sports betting, live casino, slot games, crash games, fish shooting games, and all promotional campaigns. They should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and tdaje.

tdaje is an online gaming and sports betting platform serving Bangladesh. The platform accepts players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other regions of Bangladesh. All activity on the platform is governed exclusively by these Terms & Conditions.

Key Terms at a Glance

1Eligibility and Age Verification

Access to the tdaje platform and its gaming and betting services is strictly limited to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age. tdaje enforces the 21+ age restriction without exception. Age verification is conducted as part of the KYC process, and any account found to have been registered by a person under 21 will be permanently closed and any balance returned.
• You must be a natural person of legal capacity. Corporate entities, bots, and automated scripts are not permitted to register or operate an account.
• You must not be a resident of any jurisdiction where access to online gaming platforms is prohibited under applicable law. It is your sole responsibility to verify that your use of tdaje is lawful where you are located.
• You must not be a current employee, contractor, director, or officer of tdaje, nor an immediate family member of any such person, at the time of registration or during your use of the platform.
• You must not be subject to a self-exclusion order that applies to the tdaje platform. Attempting to circumvent a self-exclusion by re-registering under a different identity is a serious breach of these terms.

tdaje reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension or permanent closure and the withholding of pending withdrawals pending investigation.

2Account Registration and Security

Each individual may hold only one registered account on the tdaje platform. Registering multiple accounts under the same or different personal details constitutes a material breach of these Terms & Conditions and will result in the closure of all associated accounts without refund of bonus funds.

Account Holder Responsibilities

• You are responsible for keeping your username and password confidential. tdaje will never ask for your password by email, chat, or telephone. Any activity carried out through your account is your responsibility, whether or not you authorised it.
• You must notify tdaje immediately if you become aware of any unauthorised access to your account. Contact the support team using the email address listed in the footer of this website.
• All information provided at registration must be accurate and current. You must update your account details promptly if any registered information changes. Providing false or misleading information is a breach of these terms and may result in immediate account closure.

KYC Verification

tdaje operates a Know Your Customer (KYC) verification process in line with standard anti-money laundering (AML) practices. You may be required to submit verification documents at any stage, including:

• Government-issued photo identification (National ID card, passport, or driving licence).
• Proof of address dated within the last three months (utility bill, bank statement, or official correspondence).
• Proof that the bKash, Nagad, Rocket, Upay, or card account used for deposits is registered in the same name as the tdaje account.

3Deposits, Withdrawals, and Account Funds

All monetary transactions on the tdaje platform are conducted in Bangladeshi Taka (BDT). By depositing funds you confirm that those funds originate from a legitimate source and that you are the authorised holder of the payment method used.

Deposit Rules

• The minimum deposit is ৳200. There is no maximum deposit limit for verified accounts in good standing, subject to the individual payment method's own limits.
• Deposits are credited to your account balance immediately upon confirmation from the payment processor. Delays originating from the payment service provider are outside tdaje's control.
• tdaje does not accept deposits made on behalf of a third party. All deposits must originate from a payment account registered in the same name as the tdaje account holder.
• tdaje reserves the right to request source-of-funds documentation for large or unusual deposits. Refusal to provide such documentation may result in account suspension and the withholding of funds pending investigation.

Withdrawal Rules

• Withdrawal requests are processed in the order received. Standard processing time for verified accounts is within 24 hours, subject to the payment provider's own schedule.
• Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to that method's availability for outbound payments. This policy is in place to prevent money laundering.
• All accounts must complete KYC verification before any withdrawal is processed. tdaje may conduct enhanced due diligence for withdrawal requests above certain thresholds before releasing funds.
• Bonus funds that have not satisfied the applicable wagering requirement are not eligible for withdrawal and will be forfeited if a withdrawal is requested before the rollover condition is met.

tdaje charges no withdrawal fees on its side. However, your payment provider (bKash, Nagad, Rocket, Upay, or your card issuer) may apply their own fees or exchange rate adjustments. tdaje accepts no liability for third-party payment processing charges.

4Bonuses, Promotions, and Wagering Requirements

tdaje offers welcome bonuses, reload bonuses, free spins, and seasonal campaigns. All bonuses are subject to the following general conditions in addition to any specific terms stated when each offer is communicated:

• Bonuses are available to eligible players only. Self-excluded players, restricted accounts, and accounts otherwise barred from promotions are not eligible to claim or retain bonuses.
• All bonuses carry a wagering requirement (rollover) that must be completed before any bonus-derived winnings can be withdrawn. The specific rollover multiple for each bonus is stated in the applicable promotion's terms.
• Bonuses have an expiry period. Bonus funds and associated winnings not wagered to the required rollover multiple within the stated validity period will automatically expire and be removed from the account.
• Only one welcome bonus per household, IP address, or shared payment method is permitted. tdaje reserves the right to void bonuses and related winnings where evidence of abuse, multi-accounting, or systematic exploitation of promotional terms is identified.
• tdaje reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion changes after a player has already opted in, tdaje will honour the original terms where reasonably practicable.

Bonuses are non-transferable between accounts and have no cash equivalent unless specifically stated. Free spins are credited at a fixed value per spin as stated in the applicable promotion.

5Gaming Rules and Fair Play

All games on the tdaje platform operate according to their rules as defined by the game provider. tdaje does not modify game outcomes, payout percentages, or RNG parameters. The following general rules apply to all gaming activity:

• Bets placed and accepted are final. tdaje will not reverse a bet result on the basis of player dissatisfaction provided the game operated correctly under the provider's certified rules.
• In the event of a technical failure during a live casino game or sports betting event, tdaje will follow the relevant provider's void and settlement rules. tdaje is not responsible for technical failures originating outside its own systems.
• Winnings arising from an obvious pricing error, software malfunction, or game rules error are void. tdaje reserves the right to withhold and investigate such winnings before making any payment decision.
• Sports betting markets are settled based on the official result as recognised by the governing body of the relevant sport. tdaje's settlement decision, made in good faith based on available official data, is final in cases of dispute.

Minimum and Maximum Bet Limits

Minimum and maximum bet limits vary by game and market and are displayed within the game interface at the time of bet placement. tdaje reserves the right to impose individual account-level betting limits at its sole discretion, including on accounts demonstrating consistent winning patterns outside normal statistical distribution.

6Prohibited Conduct and Account Abuse

The following conduct is strictly prohibited on the tdaje platform. Any account found engaging in prohibited conduct will be subject to immediate suspension, permanent closure, and forfeiture of all funds held in the account:

• Operating more than one registered account on the platform, or assisting any other person to circumvent the one-account-per-person rule.
• Using automated software, bots, scripts, or AI tools to place bets, interact with games, or exploit promotional offers in a way not available to manual human players.
• Depositing or attempting to deposit funds obtained through fraudulent, illegal, or unauthorised means, including use of stolen payment credentials or compromised accounts.
• Engaging in any form of collusion with other players, particularly in live poker or live game shows where player decisions can affect other participants' outcomes.
• Attempting to reverse-engineer, copy, decompile, or tamper with any game software, platform source code, or security systems operated by tdaje or its software providers.
• Using the platform for any purpose connected to money laundering, terrorist financing, tax evasion, or any other criminal activity, whether directly or indirectly.

Where tdaje suspects a breach of the prohibited conduct policy, it reserves the right to freeze account funds, delay withdrawal processing, and share relevant account data with appropriate authorities in accordance with applicable law and its AML obligations.

7Account Suspension, Closure, and Fund Return

tdaje reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions, including but not limited to the prohibited conduct provisions in Section 6.
• Failure to complete KYC verification within a reasonable period following a request from tdaje's compliance team.
• A voluntary account closure request from the account holder, including a self-exclusion request submitted through the Responsible Gaming tools.

Where an account is closed by tdaje for reasons other than a breach of terms — for example, in response to a voluntary self-exclusion request — any verified balance remaining after deducting applicable bonus funds will be returned to the account holder via the most recently used payment method within a reasonable processing period.

8Responsible Gaming Obligations

tdaje is committed to providing a safe and responsible gaming environment. All registered players are required to acknowledge and adhere to the following responsible gaming obligations:

• Gaming should be treated as a form of entertainment only, not as a source of income or a method of recovering financial losses.
• Players are encouraged to use the deposit limits, loss limits, session time reminders, and self-exclusion tools available in account settings. These tools are provided free of charge and can be activated at any time.
• Players who have applied for self-exclusion must not attempt to re-register or circumvent the exclusion using a different identity, email address, device, or payment method.
• tdaje is strictly a platform for adults aged 21 and above. If you share a device with household members, particularly minors, you are responsible for ensuring your account credentials are not accessible to underage individuals.

For detailed guidance on responsible gaming tools and self-help resources tailored for Bangladesh players, please visit the Responsible Gaming page on this website.

9Intellectual Property

All content on the tdaje platform — including the website design, layout, graphics, text, software, game assets, trademarks, and brand identity — is the exclusive property of tdaje or its licensed content providers. Nothing in these Terms & Conditions grants you any right, licence, or interest in any intellectual property owned by or licensed to tdaje.

You may not reproduce, distribute, display, transmit, modify, or create derivative works from any content on the tdaje platform without the prior written consent of tdaje. Unauthorised use of tdaje's intellectual property may result in civil and criminal liability.

10Limitation of Liability

To the fullest extent permitted by applicable law, tdaje excludes all liability for losses or damages arising from or in connection with your use of the platform. In particular, tdaje shall not be liable for:

• Any loss of winnings, loss of opportunity, or indirect loss arising from interruptions to service, technical failures, or game malfunctions beyond tdaje's reasonable control.
• Any loss arising from your reliance on information, odds, or game statistics displayed on the platform where such information is provided for informational purposes only and does not constitute a guarantee of outcome.
• Any loss arising from unauthorised access to your account where such access resulted from your failure to maintain appropriate account security, including failure to use a strong password, sharing credentials, or failing to log out on a shared device.

11Amendments to These Terms & Conditions

tdaje reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they affect player rights, bonus terms, or withdrawal conditions — tdaje will provide reasonable advance notice by displaying a prominent notice on the platform or by sending a notification to the registered contact details associated with the player's account.

Your continued use of the tdaje platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, you must stop using the platform and may request account closure in accordance with Section 7 of these terms.

12Governing Law and Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any dispute between you and tdaje that cannot be resolved informally should be referred to tdaje's support team in the first instance via the contact details provided in this document.

tdaje will make every reasonable effort to resolve player complaints and disputes promptly and fairly. Where a complaint cannot be resolved through direct communication with the support team, the player may escalate the matter by submitting a formal written complaint to the email address listed in the footer of this website, clearly setting out the nature of the dispute, relevant account details, and the resolution sought.

Contact tdaje Support

If you have questions about these Terms & Conditions, wish to raise a complaint, request account closure, or submit a formal dispute, please contact the tdaje support team using the email address below. Include your registered username and a clear description of your query. Do not send passwords or full payment details by email.